Mastering Outlook 2010

Working World provides training on many of the leading software programs and applications.  To book your next computer training course please call our main office number at (800) 463-3074.

Course Length

• 1 Day

Objectives

• customize message settings.
• organize and locate Outlook messages.
• set calendar options.
• track activities using the Journal.
• assign and track tasks.
• share folder information.
• customize the Outlook environment.
• organize Outlook items.
• work with contacts.
• save and archive email messages

Prerequisites

• Outlook 2010 – Getting Started

Content

Setting Calendar Options

• Set Workdays and Time
• Display an Additional Time Zone
• Set Availability Options
• Create Calendar Groups

Organizing and Locating Messages

• Sort Messages Using Multiple Criteria
• Find Messages Using Instant Search
• Find Messages Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email
• Manage Automatic Meeting Responses

Organizing Outlook Items

• Group Items
• Create Search Folders
• Apply Conditional Formatting

Tracking Activities Using the Journal

• Record a Journal Entry Automatically
• Record a Journal Entry Manually
• Modify a Journal Entry

Managing Contacts and Contact Information

• Forward Contacts
• Edit an Electronic Business Card
• Export Contacts
• Perform a Mail Merge
• Link Items to the Business Contact Manager

Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Sharing Folder Information

• Specify Folder Permissions
• Access Another User’s Folder
• Send Calendar Information in an Email Message
• Delegate Folder Access to Users

Saving and Archiving Email

• Save Messages in Alternate Formats
• Archive Messages
• Protect Archives and Other Personal Folders

Customizing the Outlook Environment

• Customize the Ribbon and Quick Access Toolbar
• Customize the To-Do Bar
• Create a Folder Home Page